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Gaya APA
Tjiptono, Fandy. (1996).
Manajemen Jasa .
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono, Fandy.
Manajemen Jasa.
Yogyakarta:
Andi,
1996.
Book.
Gaya MLA
Tjiptono, Fandy.
Manajemen Jasa.
Yogyakarta:
Andi,
1996.
Book.
Gaya Turabian
Tjiptono, Fandy.
Manajemen Jasa.
Yogyakarta:
Andi,
1996.
Book.