Gaya APA

Payne, Shelia. (1997). Grolier Business Library : delivering customers service how to win a competitive edge through managing costomer relationships successfully (Deluxe Edition). : Grolier International.

Gaya Chicago

Payne, Shelia. Grolier Business Library : delivering customers service how to win a competitive edge through managing costomer relationships successfully. Deluxe Edition : Grolier International, 1997. Book.

Gaya MLA

Payne, Shelia. Grolier Business Library : delivering customers service how to win a competitive edge through managing costomer relationships successfully. Deluxe Edition : Grolier International, 1997. Book.

Gaya Turabian

Payne, Shelia. Grolier Business Library : delivering customers service how to win a competitive edge through managing costomer relationships successfully. Deluxe Edition : Grolier International, 1997. Book.