Gaya APA
Armistead, Colin G., Clark, Graham, Djunaedi, M. Kurdi. (1996).
Customer Service And Support : layanan dan dukungan kepada pelanggan (Times Management Series).
Jakarta:
PT Elex Media Komputindo.
Gaya Chicago
Armistead, Colin G., Clark, Graham, Djunaedi, M. Kurdi.
Customer Service And Support : layanan dan dukungan kepada pelanggan.
Times Management Series
Jakarta:
PT Elex Media Komputindo,
1996.
Book.
Gaya MLA
Armistead, Colin G., Clark, Graham, Djunaedi, M. Kurdi.
Customer Service And Support : layanan dan dukungan kepada pelanggan.
Times Management Series
Jakarta:
PT Elex Media Komputindo,
1996.
Book.
Gaya Turabian
Armistead, Colin G., Clark, Graham, Djunaedi, M. Kurdi.
Customer Service And Support : layanan dan dukungan kepada pelanggan.
Times Management Series
Jakarta:
PT Elex Media Komputindo,
1996.
Book.