Gaya APA
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al. (2005).
Crucial Conversations : strategi menghadapi percakapan berisiko tinggi .
Jakarta:
PT Gramedia Pustaka Utama.
Gaya Chicago
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al.
Crucial Conversations : strategi menghadapi percakapan berisiko tinggi.
Jakarta:
PT Gramedia Pustaka Utama,
2005.
Book.
Gaya MLA
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al.
Crucial Conversations : strategi menghadapi percakapan berisiko tinggi.
Jakarta:
PT Gramedia Pustaka Utama,
2005.
Book.
Gaya Turabian
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al.
Crucial Conversations : strategi menghadapi percakapan berisiko tinggi.
Jakarta:
PT Gramedia Pustaka Utama,
2005.
Book.